The feeling of a broken heel is a distinct one. It’s more familiar to gals walking on city sidewalks, getting their shoes stuck in vents, on electric escalators or on public transit. But sometimes heels break because of a worn-out shoe or poor manufacturing or simply because we abuse them by running or jumping.

But the feeling! Sometimes it’s shame or embarrassment. Especially if you’re all dressed-up at an event. Now, if happening during the day it could be freeing as then you have the perfect reason to buy a new pair, or you may be able to repair them. However, the best scenario is when a friend saves you from embarrassment by doing one of two things: taking her shoes off and going barefoot so that you’re not alone, or lends you a pair of her shoes so that you can carry on.

That last possible scenario is a good illustration of empathy; a word I have learned a lot about in this last decade. (more…)